PRIVACY POLICY
Effective Date: September 9, 2026 • Applicable to phanixtech.online & all PHANIX TECH digital services.
1. Commitment to Privacy
At PHANIX TECH (“we”, “our”, or “us”), we respect your personal data and are committed to protecting it. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information obtained through our official website (phanixtech.online), client discovery forms, job application portals, and communications.
We operate in full compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act - India), and observe international privacy principles including the EU General Data Protection Regulation (GDPR).
2. Information We Collect
We only collect information necessary to provide software development, AI automation, and consulting services:
- Project Inquiry Information: Your full name, corporate or personal email address, phone/WhatsApp number, requested service category, estimated budget, and project requirements submitted through our contact form.
- Career & Employment Applications: Full name, email, phone number, portfolio/GitHub links, resume details, and messages submitted through our careers portal.
- Usage & Telemetry Data: Non-personally identifiable technical data such as browser type, device category, screen resolution, referral URL, and aggregated page interaction metrics to optimize performance.
3. How We Use Your Information
Your information is used strictly for legitimate business purposes:
To prepare technical architecture proposals, scope documents, and delivery timelines for your requested software solutions.
To respond to your inquiries via email or WhatsApp within our 2-hour average response SLA.
To assess candidate qualifications for engineering, UI/UX, and AI specialist positions.
To improve website speed, resolve accessibility bugs, and ensure seamless mobile responsiveness.
4. Third-Party Service Providers
We never sell, rent, or trade your personal data to marketing brokers. We collaborate only with trusted infrastructure providers:
- Web3Forms: Encrypted form submission relay used to forward your inquiries directly to our verified inbox (phanixtech@gmail.com).
- GitHub Pages: Global CDN hosting infrastructure providing SSL-encrypted content delivery.
- Google Analytics (GA4): Aggregated, anonymized website telemetry without storing individual user identifiers.
5. Cookies & Local Storage
Our website uses essential local storage keys (such as saving your cookie consent preference and session state for the Vetri chat widget). No intrusive cross-site tracking cookies are deployed. You can reset or clear your cookie preferences anytime via your browser settings.
6. Data Retention & Your Rights
We retain client inquiry records for as long as necessary to facilitate project scoping and ongoing service contracts. You possess the right to:
- Request a copy of the personal information we hold about you.
- Request correction or updating of outdated details.
- Request permanent deletion of your contact records from our communications database.
To exercise these rights, simply email our compliance team at phanixtech@gmail.com.
7. Contact Our Privacy Officer
If you have questions, feedback, or data privacy requests, contact us directly: